Senior Product Manager · Amazon · India & UAE
Vibin
Das
I build Fast Supply Chains — literally.
Senior Product & Program Leader with 8+ years at Amazon across India and the UAE, driving end-to-end ownership of high-impact e-commerce and quick commerce platforms. Currently leading Products, CX and Special Initiatives for Same-Day Quick Commerce across India & UAE, with full lifecycle accountability from strategy and roadmap to launch and scale.
Deep expertise in 0-to-1 development across the entire e-commerce value chain — Selection, Availability, Inventory Placement, Forecasting, Network Design, Space Optimization, and Last-Mile Delivery.
↗Managed 25+ Global PMs & on large-scale transformation programs
↗Designed and scaled 2-hour delivery platform across 5 cities — enabling 146M+ orders yearly and improving customer promise speed by 57%
↗Launched scheduled delivery in India — improved conversion and increased capacity utilisation by 27%, improving cost-to-serve
↗Drove grocery integration into Same Day network — 18% higher conversion, 8K+ new SKUs, and a single-shipment fulfilment model
↗Improved demand planning accuracy by 17% via ML integration — scaled across India, GCC & Japan through a unified control tower
Vibin Das
Sr. Program Manager · Amazon
Open to opportunities
🏆 People's Manager Award
🏆 Minesweeper Award
EnglishHindiKannadaMalayalam
346M+
Annual orders
managed
managed
$18MM+
Yearly cost
savings delivered
savings delivered
25+
Global PMs
managed
managed
10+
Years of
experience
experience
Key achievements
Impact at a glance
Measurable outcomes delivered across supply chain, product, and operations
57%
Faster customer delivery promise
Designed and scaled 2-hour delivery platform across 5 cities — end-to-end product lifecycle for Quick Commerce supply chain, enabling 146M+ orders yearly.
27%
Capacity utilisation uplift
Launched scheduled delivery capability in India enabling customers to choose desired delivery slot — directly improving cost-to-serve and network efficiency.
18%
Conversion rate improvement
Drove grocery integration into Same Day network — transitioning from a siloed model to an integrated in-app journey with 8,000+ new SKUs unlocked.
17%
Demand planning accuracy lift
Improved forecasting accuracy through ML integration with a unified control tower and weather-based demand model deployed across India, GCC, and Japan.
All impact metrics
Amazon career timeline
2024–present
Sr. PM — SSD Products, CX & Initiatives · Bangalore & Dubai2021–2023
Sr. PM — AMXL S&OP & Products · Bangalore & Dubai2020–2021
Group Manager — Customer Service · Pune2017–2020
Team Manager — Customer Service · Pune2012–2014
Project Manager — Sri Vinayaka Industries · BangaloreCore competency depth
Quick Commerce
Supply Chain
Product Mgmt
ML / Forecasting
Data Analytics
Team Leadership
Core skills
What I bring
Across product strategy, supply chain, and data domains
Product & Program Management
Product strategy0-to-1 developmentRoadmap governancePRD writingOKRsA/B testingAPI integrationsAgileFeature prioritisationPhased rolloutsStakeholder management
Supply Chain & Logistics
S&OPDemand forecastingNetwork designLast-mile techWMS / routingInventory placementCapacity planningSpace optimisationCross-border opsMarketplace fulfillmentMMOT logistics
Data, AI & Tools
SQLRedshiftTableauPower BIAWS QuickSightGenAIAdvanced ExcelJIRAAsanaERP systemsDemand planning toolsData pipelines
Experience
Career timeline
10+ years across product, program, and operations
Amazon · Bangalore & Dubai
Senior Program Manager — Products, CX & Special Initiatives
January 2024 – Present · 1+ yr
- Spearheaded Product and Planning for Same Day Quick Commerce supply chain across India and UAE — single-threaded leader for Products, CX, and Special Initiatives with full vision-setting, roadmap, and multi-market product expansion strategy.
- Directed a global team of 25+ Program Managers across Dubai and Bangalore on S&OP and program execution.
- Defined the end-to-end roadmap and 0-to-1 development for the Same Day network (346M+ orders yearly) — spanning customer segmentation, selection identification, warehouse management software, last-mile routing, and delivery experience.
- Led product building through customer problem analysis: defined PRDs, OKRs, feature prioritisation, roadmap governance, API integrations, and adoption metrics. Improved customer conversion to same day delivery by 18%.
- Launched scheduled delivery capability in India — enabling customers to choose desired slots instead of default delivery, improving conversion and increasing capacity utilisation by 27%.
- Designed scalable warehouse and last-mile planning platforms integrating routing engines, forecasting models, and data warehouse systems — including Pick by Order, Segregated Stowing, Continuous Routing, and MMOT (bikes, vans, trucks).
- Owned the Supply Chain Analytics, AI Integration, and Automation charter for Quick Commerce; designed and ran controlled A/B testing and phased rollouts to validate hypotheses and measure business impact.
Amazon · Bangalore & Dubai
Senior Program Manager — Heavy & Bulky S&OP & Products
April 2021 – December 2023 · 2 yrs 9 mos
- Led Planning and product team for Amazon Heavy & Bulky (AMXL) Supply Chain — delivering Forecasting products, Control Tower, and Transportation Planning systems.
- Managed S&OP and demand planning for AMXL network — covering capacity, inventory, labor, and transportation planning across India and UAE. Managed 20+ planners in India and 15+ planners remotely in UAE.
- Improved customer demand planning accuracy by 17% through ML integration; deployed unified control tower and Network Optimisation for India, GCC, and Japan markets.
- Delivered scalable supply chain products: Control Tower platforms, Flow Control Automation, weather-based ML demand forecasting, and Transportation Planning systems.
- Drove continuous product improvements that reduced tool latency and improved forecast accuracy, saving 6,000+ hours of manager productivity annually.
- Developed business cases and risk mitigation strategies in partnership with senior leadership.
Amazon · Pune
Group Manager — Customer Service
August 2020 – April 2021 · 9 mos
- Directed 15 Team Managers and 650+ Associates, managing performance, planning, and conflict resolution at scale.
- Earned the People's Manager Award for consistent excellence in team engagement, development, and performance outcomes.
- Implemented contact reduction programs (Prime retention, proactive customer education, AI self-serve) — eliminating 2.3M customer contacts annually.
- Spearheaded the launch of AI Chatbot for chat-based customer service, improving resolution speed and reducing agent load.
Amazon · Pune
Team Manager — Customer Service
May 2017 – August 2020 · 3 yrs 4 mos
- Supervised day-to-day operations of 60+ Associates and SMEs, managing scheduling and performance aligned to demand fluctuations.
- Led process improvement initiatives using Kaizen, Six Sigma, and Lean methodologies to drive operational excellence.
AVTOVAZ Renault-Nissan · Tolyatti
Intern / Trainee — International Procurement
January 2016 – February 2016 · 2 mos
- International procurement internship at one of Europe's largest automotive manufacturing groups, working within a multinational team across Russian, Japanese, French, and Indian cultures.
- Conducted sourcing study for the Indirect Materials department across Chemical and Automobile sectors in India using QCDDM frameworks.
Sri Vinayaka Industries (Vintech) · Bangalore
Project Manager → Design & Production Engineer
August 2012 – March 2014 · 1 yr 8 mos
- Managed project execution for material handling — ensuring on-time delivery through production planning, resource allocation, and inventory control.
- Designed, fabricated, and installed bus stops for BBMP; Pre-Engineered Structures and material handling equipment including Glass House at Brindavan Gardens, Mysore.
Recommendations
What colleagues say
"
Vibin is a true people's manager who really knows how to get the best out of his team members. He demonstrates a high level of ownership, frugality and Bias for actions while delivering results for our customers. He also motivates and encourages his team members and his stakeholders in building a team that is more customer centric. So for all these qualities which he possesses makes him more eligible to be Senior Program Manager at Amazon.
"
Vibin is an excellent manager. I had a pleasure working for close to two years with him, and he truly leads by example. He always kept the team morale up, and I believe he is the best manager I ever had. His ability to work through the crisis and develop new ways to achieve the targets were always inspiring. He is one of the managers who would sit and make you learn new things and work on your professional skills.
Education
MBA — Operations & Strategy
Alliance University · Alliance School of Business · 2014–2016
B.E — Mechanical Engineering
Visvesvaraya Technological University · 2008–2012
Contact
Open to
new opportunities
Looking for senior product leadership roles in e-commerce, logistics, or supply chain platforms.
Open to relocate
🇦🇪 UAE🇸🇦 KSA🇶🇦 Qatar🇮🇳 India