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Senior Product Manager · Amazon · India & UAE

Vibin
Das

9+ years at Amazon scaling e-commerce and logistics platforms across India and GCC. Expert in quick commerce, supply chain strategy, and 0-to-1 platform launches that move millions of orders daily.

Launched 2-hour delivery for Amazon India — rebuilt routing, warehouse tech & delivery ops from scratch
Led 25+ PMs across Dubai & Bangalore; delivered $18MM+ in annual savings via data-driven supply chain redesign
Built MMOT, Pick-by-Order & ML control tower products — now live across India, UAE, KSA & Japan
Drove 18% conversion uplift and 27% volume growth through A/B-tested, phased product rollouts
Quick Commerce Supply Chain S&OP ML Forecasting Last-Mile Delivery GCC Markets GenAI & Automation 0-to-1 Platforms
Vibin Das
Vibin Das
Sr. Program Manager · Amazon
Open to opportunities
🏆 People's Manager Award
🏆 Minesweeper Award
EnglishHindiKannadaMalayalam
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Annual orders
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Yearly cost
savings delivered
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Conversion rate
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Global PMs
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Warehouse time
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At Amazon
India & UAE
GCC Market Fit

Built for GCC.
Ready Now.

I've spent 5+ years building the exact products that GCC's fastest-growing e-commerce platforms are racing to ship. The playbook is ready.

GCC Markets I'm targeting
🇦🇪
United Arab Emirates
Dubai · Abu Dhabi · Sharjah
UAE Number Active
🇸🇦
Saudi Arabia
Riyadh · Jeddah · NEOM
Targeting
🇶🇦
Qatar
Doha
Targeting
🇮🇳
India
Bangalore · Mumbai · Delhi
Base Market
GCC players I can hit the ground running with
Noon / Noon Minutes Talabat Now Careem Now Amazon UAE Deliveroo Instashop DP World Aramex Majid Al Futtaim
Built 2-hour delivery at scale — the GCC standard
Noon Minutes, Talabat Now & Careem compete on sub-2hr windows. I built the full stack — WMS, routing, MMOT, and demand forecasting — that makes this promise hold under live volume.
5+ years of UAE market experience
Led supply chain products for Amazon UAE (AMXL & SSD networks) across Dubai with a team split between Bangalore and Dubai offices. I know the operational nuances, vendor landscape, and customer behaviour.
Multi-market product leadership
Shipped products simultaneously across India, UAE, KSA, Qatar, and Japan from a unified platform. GCC expansion isn't a new skill — it's been my daily operating reality.
Data-led, outcome-obsessed PM style
Every product decision at Amazon is driven by customer data, experimentation, and measurable outcomes. $18MM+ savings and 346M+ annual orders don't happen through instinct alone.
By the numbers

Impact & expertise at a glance

📈
Key impact metrics
Warehouse time reduction75%
Volume increase (Scheduled Delivery)27%
Conversion rate uplift18%
Demand planning accuracy17%
Fleet utilisation gain12%
🗓
Amazon career timeline
2024–present
Sr. PM — SSD Products, CX & Initiatives · Bangalore & Dubai
2021–2023
Sr. PM — AMXL S&OP & Products · Bangalore & Dubai
2020–2021
Group Manager — Customer Service · Pune
2017–2020
Team Manager — Customer Service · Pune
2012–2014
Project Manager · Sri Vinayaka Industries · Bangalore
Core competency depth
Quick Commerce
Supply Chain
Product Mgmt
ML / Forecasting
Data Analytics
Team Leadership
Core skills

What I bring to the table

Across product strategy, supply chain, data & analytics — and the GCC market

Product Management
Product strategyRoadmap governancePRD writingOKRs / KPIsA/B testingExperimentationAgile / ScrumFeature prioritisationPhased rolloutsGo-to-market0-to-1 platforms
Supply Chain & Logistics
S&OPDemand forecastingNetwork designLast-mile techWMS / routingInventory placementCapacity planningCross-border opsMarketplace fulfillmentMMOT
Data, AI & Tools
SQLRedshiftTableauPower BIAWS QuickSightAmplitudeLookerGenAIML ForecastingJIRAAsanaConfluence
Experience

Career timeline

10+ years across product, program management, and operations at scale

SSD Products & CX
AMXL S&OP
Group Manager, CS
Team Manager, CS
Renault-Nissan
Vintech
Amazon · Bangalore & Dubai
Senior Program Manager — SSD Products, CX & Special Initiatives
January 2024 – Present · 1 yr 4 mos
  • Single-threaded product leader: owned end-to-end vision, roadmap, PRDs, OKRs, and multi-market expansion strategy for Same-Day Quick Commerce platform (India & UAE, 20–50% GCC order volume).
  • Directed a global team of 25+ Product and Program Managers across Bangalore and Dubai offices.
  • Launched 2-hour delivery for Amazon India — redesigning routing logic, warehouse technology, and delivery centre operations simultaneously from the ground up.
  • Delivered UAE and India supply chain products: Pick by Order, Segregated Stowing, Continuous Routing, and MMOT — enabling intelligent real-time dispatch across bikes, vans, and trucks.
  • Led go-to-market for grocery integration: transitioned from siloed app-in-app to integrated in-app model, onboarded 25K+ SKUs from 1,000+ vendors, achieved 18% conversion lift.
  • Deployed a unified demand planning control tower across India, GCC, and Japan markets.
  • Executed driver acquisition strategy: migrated app from internal OS to Android; achieved 25K+ organic driver signups through user-centred product design.
Quick Commerce0-to-1Multi-market25+ PMsUAE + India
Amazon · Bangalore & Dubai
Senior Program Manager — AMXL S&OP & Products
April 2021 – December 2023 · 2 yrs 9 mos
  • Led Supply Chain operations for the AMXL (Heavy & Bulky) Network — capacity, inventory, labour, and transportation planning across India and UAE.
  • Led product strategy for AMXL supply chain platform across India, GCC (UAE/KSA/Qatar), and Japan: built forecasting products, unified control tower, transportation planning system.
  • Improved customer demand planning accuracy by 17% through ML integration; built weather-based forecasting model deployed across India, GCC, and Japan.
  • Deployed network optimisation and control tower product across 3 regions; contributed to $18MM+ yearly cost savings via data-driven supply chain redesign.
  • Saved 6,000+ hours of manager productivity annually through automation products and process optimisation.
S&OPML Forecasting3 Regions$18MM Savings
Amazon · Pune
Group Manager — Customer Service
August 2020 – April 2021 · 9 mos
  • Directed operations at scale: managed 15 Team Managers and 650+ associates; owned P&L, performance metrics, and escalation resolution.
  • Spearheaded AI chatbot product launch for chat-based customer service; eliminated 2.3M annual customer contacts through intelligent automation.
  • Earned the People's Manager Award for consistent excellence in team engagement and performance outcomes.
  • Implemented contact reduction programs (Prime retention, proactive education, AI self-serve) — eliminating 2.3M customer contacts annually.
650+ AssociatesAI ChatbotPeople's Manager Award
Amazon · Pune
Team Manager — Customer Service
May 2017 – August 2020 · 3 yrs 4 mos
  • Supervised operations of 60+ Associates and SMEs; drove scheduling and performance aligned to demand.
  • Led process improvement using Kaizen, Six Sigma, and Lean methods to eliminate waste and improve throughput.
  • Built weekly schedules, tracked quality and productivity metrics, and ran structured coaching including daily huddles and monthly 1:1s.
KaizenSix SigmaLean
AVTOVAZ Renault-Nissan Purchasing Organisation · Tolyatti
Intern — International Procurement
January 2016 – February 2016 · 2 mos
  • Completed an international procurement internship at one of Europe's largest automotive manufacturing groups, working within a multinational team across Russian, Japanese, French, and Indian working cultures.
  • Conducted a sourcing study for the Indirect Materials department, analysing supplier landscape across Chemical and Automobile sectors in India.
  • Gained hands-on exposure to QCDDM (Quality, Cost, Delivery, Development & Management) frameworks.
Sri Vinayaka Industries (Vintech) · Bangalore
Project Manager → Design & Production Engineer
August 2012 – October 2014 · 2 yrs 3 mos
  • Managed project execution for material handling — ensuring on-time delivery, production planning, resource allocation, and inventory control.
  • Directed 5 Supervisors and 50+ Associates, achieving 12% higher than planned productivity.
  • Designed, fabricated, and installed bus stops for BBMP; Pre-Engineered Structures and material handling equipment.
Recommendations

What colleagues say

"

Vibin is a true people's manager who really knows how to get the best out of his team members. He demonstrates a high level of ownership, frugality and bias for action while delivering results for our customers. He also motivates and encourages his team members and his stakeholders in building a team that is more customer centric.

MS
Mehul Singh
Manager @ Flipkart | ShipBob | Amazon
"

Vibin is an excellent manager. He truly leads by example — always keeping team morale up. His ability to work through a crisis and develop new ways to achieve targets was always inspiring. He is one of those managers who sits and makes you learn new things and work on your professional skills.

NS
Nasruddin Shaikh
Customer Service Operations Team Manager · Amazon
Education
MBA — Operations & Strategy
Alliance University · Alliance School of Business · 2014–2016
 
B.E — Mechanical Engineering
Ghousia College of Engineering · VTU · 2008–2012
Contact

Let's build
something great.

Looking for senior product leadership roles in e-commerce, logistics, or supply chain platforms across the GCC. If you're building something ambitious — let's talk.

Open to relocate
🇦🇪 UAE 🇸🇦 KSA 🇶🇦 Qatar 🇮🇳 India
Case studies

Products I've shipped

End-to-end ownership from strategy and roadmap to launch and scale. Click any card to read the full case.

Conversion

Grocery integration into Same Day network

Transitioned grocery from a siloed app-in-app model to fully integrated in-app same-day delivery with single-order, single-shipment fulfilment across 25K+ SKUs.

18%
conversion uplift
25K+
SKUs enabled
Scheduled Delivery

Scheduled Delivery Platform

A/B tested, phased geo rollout of flexible delivery time-slots — simultaneously reducing cancellations, smoothing demand peaks, and lifting order volume by 27%.

27%
volume increase
27%
capacity utilisation ↑
ML & Forecasting

Demand Forecasting & Control Tower

Proprietary ML model generating 4-week, hourly-granularity demand predictions integrated with real-time capacity alerts — deployed across India, GCC & Japan.

17%
accuracy lift
6,000+
mgr hours saved/yr
Fleet & Routing

Intelligent Multi-Transport Routing (MMOT)

AI-powered routing engine that dynamically matches orders with the optimal logistics channel (bike, van, truck) based on geocode, product attributes, and real-time utilisation.

12%
fleet utilisation gain
$MM+
annual savings
Side Project

SwipeFlix — Product Thinking Case

A product teardown and redesign exploration: applying PM frameworks (JTBD, experimentation, retention loops) to a consumer streaming concept. Demonstrates product intuition outside supply chain.

JTBD
framework applied
A/B
retention loops